Refund policy
Returns
STRICTLY NO RETURNS OR EXCHANGE ACCEPTED FOR NON SATISFIED ITEMS/OR COLOUR DIFFERENCE DUE TO SCREEN RESOLUTION!!!
If your goods are only damaged or if you receive an incorrect product, we would be happy to give you the following alternatives: - Exchange the goods for an alternative of your choice to equal value. No refund!!! Here, we have tried to answer few common question regarding return/replacement/requests
Refunds (if applicable)
We don't have refund policy!
Sale items (if applicable)
Only regular priced items defective may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at boutiquevika@gmail.com and send your item to:
VIKA Enterprises,Shop Celler Floor, 21/1 RAMARATHNA SQUARE, 11th Main Rd, Gokula 1st Stage, HMT Layout, Mathikere, Bengaluru, Karnataka 560054
Shipping
To return your product, you should mail your product to:
VIKA Enterprises,Shop Celler Floor, 21/1 RAMARATHNA SQUARE, 11th Main Rd, Gokula 1st Stage, HMT Layout, Mathikere, Bengaluru, Karnataka 560054
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs 5000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.